Date of Award

January 2020

Document Type

Open Access Thesis

Degree Name

Doctor of Nursing Practice (DNP)


Yale University School of Nursing

First Advisor

Jessica S. Coviello


Medical error was reported in 2016 by the Institute of Medicine (IOM) as the 3rd leading cause of death in the United States healthcare system. Effective communication across healthcare disciplines is critical to ensure patient safety, care quality, and operational efficiency. The purpose of this quality improvement project was to implement an interprofessional education (IPE) model using mentorship and Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS™).

A 4-hour course titled “Using TeamSTEPPS Principles and Mentorship to Enhance Interprofessional Education within Highly Reliable Teams” was offered to 47 staff members from the Radiology Department (RD) and Interventional Radiology Department (IRD), comprising of 3 physicians, 4 directors, 10 managers, 2 modality managers, and 28 frontline staff. Participants completed surveys before and after the training.

Analysis of the survey data shows that despite coming to the training with a fairly good understanding of the benefits of interprofessional education (IPE) (3.89 out of 5, on a five-point Likert scale), the average participant had an even better understanding of this knowledge after the training (4.50 out of 5). The ratings for all ten knowledge items assessed in the questionnaires show improvement post training, with an average increase of 0.64 points on the 1 to 5 scale (1 = disagree, 2 = disagree, 3 = neutral, 4 = agree, and 5 = strongly agree).

Implementation of the innovative KPMAS IPE Model in the RD and IRD has increased the staff’s utilization of RSBAR, Debriefs, Briefs, Huddle checklists and other team communication tools. The train-the-trainer mentorship program now uses TeamSTEPPS principles and IPE to educate and empower the Radiology Department employees, fostering collaboration, communication, and practice standardization across the Radiology Department.


This is an Open Access Thesis.

Open Access

This Article is Open Access